Resolution for Complaints

At Galactic., we work with a motto to make our customers happy with our distinguished technical support services. We offer support for computers, printers, smartphones and other electronic devices at affordable prices. Though our technicians are trained to fix almost all issues, at times we may not find solutions for some of the technical issues due to obsolete devices being used or a malicious program/software corrupting the other software or the entire OS. We generally take such technical issues with prior permission of the customer wherein, we clearly intimate the customer that solution for any such issue is not guaranteed; however our technicians will put all efforts and find all possible ways to rectify the issue. In all such cases, where we don't find any solutions for the issue at hand, we refund the payment after deducting the amount equal to the remuneration of the technician employed on that particular work.

Though we have thousands of happy customers, sometimes we also get complaints like delayed service or issue not fixed etc. Here, we are offering a platform to resolve all such complaints related to our services, wherein, customers feel that their grievances remained unaddressed. We invite people to bring to our notice any complaints that they raised but remained unresolved. We take all Sach Solutions complaints seriously and promise to provide speedy solutions. Being a professional company and having earned a name in technical support domain, we never want to malign ourselves or our premium services. Hence, we are committed to resolve all Sach Solutions Complaints as soon as possible.

Please get in touch with us and have your complaint registered and we assure you that one of our customer support representatives will respond immediately.

    Galactic: Your tech support assistant at your desk Galactic. provides remote tech support for both individual home based PC users and small business users. Our certified technicians are available 24x7 to help you with your computer issues.

    Our valued package for tech support includes:

  • Installation and setup of devices such as printers, MP3 players and digital cameras.
  • Operating system and browser support
  • Online technical support for other software and application
  • Operating system and browser support