Q. What is Galactic.?

A. Galactic. is an independent online technical support services provider for individuals and small businesses. We provide support for computers, peripherals, and software. This is to help the computer users, who are not very tech savvy and want tech support instantly for their day to day tech issues without having to pay a hefty fee. Small businesses can’t afford system downtime because of tech issues. Galactic. offer affordable tech support packages to help such individuals and small businesses, so that they can continue using their computers without any issues and consequent downtime.

Q. Is it safe to provide my information to Galactic.?

A. Yes, it is completely safe to provide your information to Galactic. as we are a PCI compliant company and all the information and data you share with Galactic. is kept confidential. For more information on this, you can always refer to our “Privacy Policy” section.

Q. Does Galactic. work 24x7?

A. Yes, Galactic. provides tech support on 24x7x365 basis.


Q. How many times I can avail remote tech support if I go for an annual subscription plan?

A. You can make unlimited calls to avail our tech support services if you have one year subscription plan. It turns out to be much more economic than One Time PC Fix Plan.


Q. How I can subscribe to your tech support services?

A. You can subscribe to our tech support services simply by visiting our website http://www.pinpointwebworld.com or through our toll free helpline 888-924-7783.


Q. What payment method I can use to pay for my subscription?

A. Galactic. accepts all major Credit/Debit (Visa, Master, Discover, and Amex etc.) cards and checks (electronic check and check21 etc.) for subscription to our services. We also provide flexible monthly payment option to our customers through ACH.