DO NOT CALL POLICY

If you do not want to receive sales or marketing-related phone calls from Galactic, please let us know and we will put you on our Do Not Call List. Galacticcomplies with all state and federal laws in regards to telemarketing and other direct marketing efforts.

There are several ways to request inclusion on Galactic’s Do Not Call List:

  • Call us at (1-888-793-3567)
  • Send us an E-mail at Complaints@Galactic.com/
    When E-mailing, please include your name, address and all telephone numbers you want included on our list.


It can take some time to process these requests so please be patient with us. All Do Not Call requests are honored within 30 days (and usually sooner).

If your information changes, please notify us using any of the methods listed above of the new name, address and telephone number(s) in order to remain on the GalacticDo Not Call List. If you would like to be removed from our Do Not Call List so you may receive information again from Galactic, please contact our Customer Support Team and tell us you would like to be removed from our Do Not Call List.

Please note that being on our Do Not Call List restricts calls from Galacticonly. If you would like to add your number to the National Do Not Call Registry, you may do so by calling 1-888-793-3567 or by going online at www.donotcall.gov. If your number is already on the National Do Not Call Registry, and you received a telemarketing call from someone trying to sell you Galacticproducts or services, please contact our Customer Support Team so that we can correct the problem. Please include as much information as possible, especially Caller ID information and the specific offer made during the call.

Being on either the National Do Not Call Registry or the GalacticDo Not Call List restricts telephone solicitations only. We may still contact you about service-related issues, surveys, billing and other topics.